As BMO continues to accelerate its Personal and Business Banking growth, it is making the following strategic changes to the Midwestern U.S. Personal and Business Banking leadership team:
- Chris Michalski, regional president, Minnesota, Kansas, Missouri and Indiana
- Bernard Narine, regional president, Chicago south region
- Tony Tintinalli, regional president, Chicago north region
- Steve Zandpour, head, U.S. retail specialty sales
"BMO's roots in the United States are Midwestern. We are delighted to announce this team of strong leaders who will ensure BMO continues to provide exceptional service to our valued customers in these markets," said Ernie Johannson, group head of U.S. personal and business banking. "I am excited to see the integration and acceleration our new regional leaders will create among their teams to help our customers achieve their unique financial goals across our branch footprint."
As regional president of the Midwest region, which includes Minnesota, Kansas, Missouri and Indiana, Michalski will focus on customer experience and mentoring teams to deliver a unified, integrated offering for customers. Michalski is a seasoned industry veteran with over 25 years of experience. He most recently led U.S. mortgage sales and previously served as regional president for Southeast Wisconsin.
In his new appointment as regional president, Narine will be responsible for overseeing Chicago's south region for all BMO locations and teams. Previously, Narine served as regional president for Arizona and Florida in addition to overseeing Minnesota, Kansas, Missouri and Indiana on an interim basis. As an industry veteran with over 25 years of financial services leadership experience, Narine has led teams in large metropolitan markets and has a proven record of delivering results and developing high-performing teams.
Tintinalli will serve as regional president for Chicago's north region, helping drive his team's success with personalized BMO customer interactions. Most recently he served as head of U.S. premier sales, with accountability for driving customer experience and growth for the business. Prior to that, Tintinalli served as regional vice president for Toronto Downtown, one of the largest personal banking markets in Canada.
These leaders will oversee branch banking teams in their respective markets, advancing BMO's seamless in-person and digital experience that allows customers to get convenient, reliable banking service however they prefer.
In a newly created role as head of U.S. retail specialty sales, Zandpour will drive sales, service and financial results for U.S. premier sales, business banking and mortgage sales. He will collaborate with partners across the U.S. businesses to maximize productivity and contribute to growth goals. Zandpour brings over 20 years of banking experience to his role, and most recently served as regional president for Chicago's north region.