TeleTech Holdings, Inc., a leading global provider of technology-enabled customer experience solutions, today announced that it has entered into a $700 million, five-year, multi-currency revolving credit facility with an accordion feature that permits, under certain conditions, an increase in total commitments up to $1 billion. The credit facility will provide TeleTech with additional financial flexibility under more favorable terms to fund working capital, discretionary investments and capital distributions, along with organic and inorganic growth initiatives, including strategic acquisitions.
“The expanded credit facility reflects TeleTech’s financial strength and our confidence in the Company’s growth and investment opportunities,” said Kenneth Tuchman, chairman and chief executive officer of TeleTech. “We are excited to capitalize on the favorable lending environment to supplement our strong cash flows and balance sheet. This increased financial flexibility puts TeleTech in a stronger position to actively pursue value-creating opportunities which will support our long-term revenue and earnings growth goal,” Tuchman added.
Wells Fargo Securities, LLC, KeyBank National Association, Bank of America Merrill Lynch, BBVA Compass and HSBC Bank USA, National Association served as Joint Lead Arrangers for the credit facility. “We appreciate the demonstrated leadership and execution that our lead banks provided along with the partnership in building a strong and supportive syndicate of relationship banks,” said Paul Miller, senior vice president and corporate treasurer of TeleTech. “The improved terms of this financing also convey the comfort that our lenders have in our business, leadership and growth prospects.” The credit facility expires on June 3, 2018.