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Provident Adds Hurlbert as Digital Channels Director

January 23, 2023, 06:00 AM

Provident Bank announced that Scott Hurlbert has joined the bank as Senior Vice President, Digital Channels Director with the Information Technology team. Mr. Hurlbert will be based in the bank’s Iselin, N.J. administrative headquarters.

In this position, Hurlbert is responsible for the management of all of the bank’s digital channels, including ATMs, online and mobile banking, customer contact center, as well as collaborating closely with key internal stakeholders to ensure the bank has a shared and cohesive digital strategy that is integrated and aligned.

“I am thrilled to welcome Scott to our team. He is a leader who understands what digitizing a bank involves from providing a best-in-class digital experience for customers and enabling digitization of processes to assist our employees,” said Ravi Vakacherla, Executive Vice President, Chief Digital and Innovation Officer. “His expertise is a welcome addition, as we look to continue enhancing the digital experience for our customers,” added Mr. Vakacherla.

Hurlbert has more than 20 years’ experience in banking technology, and digital and mobile delivery channels. Prior to joining Provident, he was Senior Vice President, Digital Banking with People’s United Bank, where he was instrumental in developing and delivering world class digital experiences to their customers. Mr. Hurlbert holds a Bachelor of Arts from Connecticut College, New London, CT.





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