Square 1 Bank provided a $10 million credit facility to existing client DialogTech, the market leader in call analytics and automation for the enterprise and agencies helping companies optimize revenue-driving voice conversations. Proceeds will be used to support the company's continued growth.
Founded in 2007, DialogTech is re-architecting the way companies can attribute and enhance phone leads by delivering a solution that offers a powerful, extensive and flexible platform to optimize the entire sales funnel. Due to the pervasiveness of smartphones, DialogTech's Voice360TM platform is a unique suite of applications to control, measure and optimize the impact of phone calls throughout every stage of the customer lifecycle – from discovery to purchase to retention, eliminating critical blind spots for CMOs. DialogTech serves over 5,000 global customers including household names like Uber, Zendesk, Sleep Train Mattress Centers, Experian, Yale University and more.
Ryan Dammeyer, managing director of Square 1 Bank's Midwest region, added, "It has been a pleasure working with the DialogTech team. The company's recent growth is no surprise given their exceptional team and the mission-critical call analytics and automation services it offers clients. Square 1 is pleased to provide the banking services that the company needs to support its growth goals, and we look forward to supporting their continued success for years to come."
DialogTech, the combination of Ifbyphone and Mongoose Metrics, is the market leader in call analytics and automation.